Terms and Conditions – The Food Haat, Thekua

Terms & Conditions – The Food Haat

Welcome to The Food Haat. By accessing or using our website and placing an order, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

🔹 1. General

The Food Haat is an online platform selling food items, including traditional snacks such as Thekua.
By using this website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a legal guardian.
We reserve the right to update or change these Terms & Conditions at any time without prior notice.

🔹 2. Product Information

We make every effort to display accurate product descriptions, images, and prices.
Product images are for illustration purposes only; actual products may vary slightly in shape, color, or size due to handmade preparation.
Taste and texture may vary slightly as our products are prepared using traditional methods.

🔹 3. Orders & Acceptance

Once an order is placed and payment is successfully completed, it is considered confirmed.
We reserve the right to cancel or refuse any order due to product unavailability, incorrect pricing, or suspected fraudulent activity.
Orders once confirmed cannot be cancelled, modified, or refunded.

🔹 4. Pricing & Payment

All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
Payments are processed through secure and trusted payment gateways.
The Food Haat is not responsible for payment failures caused by banks, payment gateways, or technical issues.
Any additional payment gateway charges, if applicable, are non-refundable.

🔹 5. Shipping & Delivery

Delivery timelines provided are estimated and may vary due to location, weather, or courier delays.
Customers are responsible for providing accurate delivery details.
The Food Haat will not be responsible for delivery issues caused by incorrect address or contact information.

🔹 6. Returns & Refunds

As per our policy, food items are non-returnable and non-refundable once the order is completed.
Refunds or replacements are considered only in rare cases of damaged or incorrect products, subject to verification.
Please refer to our Refund & Return Policy for more details.

🔹 7. User Responsibilities

You agree not to:

Use the website for unlawful or fraudulent purposes
Attempt to disrupt website functionality
Provide false or misleading information

Any misuse may result in account suspension or legal action.

🔹 8. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of The Food Haat.
Unauthorized use, copying, or reproduction of content is strictly prohibited.

🔹 9. Limitation of Liability

The Food Haat shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Consumption of food products is at the customer’s discretion. Customers are advised to check ingredient details for allergies.

🔹 10. Privacy

Your personal information is handled as per our Privacy Policy.
By using our website, you consent to the collection and use of information as described in the Privacy Policy.

🔹 11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of Indian courts.

🔹 12. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

The Food Haat
📧 Email: info@thefoodhaat.in
📞 Phone: +91-9110913978

⭐ Terms Highlights

✔ Authentic traditional food products

✔ Orders once placed are final

✔ Secure payment gateway usage

✔ No returns on food items

✔ Transparent pricing & policies